Agate Travel in the Media

Acclaim from Social Travel Platforms

AgateTravel.com has long been appreciated by our customers. Especially TravelChinaGuide.com, our brand in China and Asia tours established in 1998, has made a great success. Hereunder are rave reviews from the most popular social travel websites like Tripadvisor, Trustpilot, and Product Review.

Traveler Overview 5.0  Based on 2466 traveler reviews
  • ThaiCookingRocks
    Dec 14, 2020
    Tracy is the best!
    I don't do tour groups but on rare occasion. I am not a fan of tour groups because they tend to be more expensive than they are worth, but I will glad say that the money I paid for the Travel China Guide in Xi'an was outstanding. A groups of 5 Americans were first picked up at the airport and brought to our hotel. Tracey talked to us about the history of Xi'an for most of the ride and it was fascinating. She told us so much wonderful information about all the Dynasties. I have been picked ...Full Text
    I don't do tour groups but on rare occasion. I am not a fan of tour groups because they tend to be more expensive than they are worth, but I will glad say that the money I paid for the Travel China Guide in Xi'an was outstanding. A groups of 5 Americans were first picked up at the airport and brought to our hotel. Tracey talked to us about the history of Xi'an for most of the ride and it was fascinating. She told us so much wonderful information about all the Dynasties. I have been picked up by tours and then just had the guides be lumps. She was engaging, and friendly her English was strong and it was a great way to start Xi'an. The driver was safe and wasn't too fast or too slow. The next day we went to the Terracotta Warriors and Han Yang Ling Museum. The Terracotta Warriors is not to be missed, but having Tracey there made it so much better. She knows her history and presents it in a great way. She brought us to a great lunch spot where we got a tea service and wonderful noodles and then to the Han Yang Ling Museum that most people miss. Its a great counter point to the Terracotta Warriors. The pits have a glass walkway over them. You get to see many artifacts still in place from after the ceiling collapsed, but its a very different perspective. The artifacts are samplers, there are tunnels not pits, but Tracy was so helpful in explaining the area, and the tunnels. Tracy and Travel Guide China has made me feel that not all tours are too much money. They have been great and can't wait to see them on Wednesday for the next day tour! I have spent alot of time singing the praises of Tracy and her skills, but Angela, a faceless person on WeChat has been great in all of her help as well. She shouldn't be overlooked, or Lexi who helped me with the initial planning and pricing!Collapse
  • sbH27A
    Aug 3, 2020
    Terracotta Soldiers - WOW!
    An amazing day at the Terracotta Soldiers Xi'an. As normal when we travel in China, we used China Travel Guide to book our tickets and arrange our tour. Everything went smoothly from hotel pick up to collecting our tickets. Our guide for the day was Lily. She was extremely knowledgeable on Chinese history and we learnt so much. Lily's English was impeccable and she delivered her information in a most eloquent manner. As a foreigner living in China during these sad, difficult times, do not be...Full Text
    An amazing day at the Terracotta Soldiers Xi'an. As normal when we travel in China, we used China Travel Guide to book our tickets and arrange our tour. Everything went smoothly from hotel pick up to collecting our tickets. Our guide for the day was Lily. She was extremely knowledgeable on Chinese history and we learnt so much. Lily's English was impeccable and she delivered her information in a most eloquent manner. As a foreigner living in China during these sad, difficult times, do not be put off by travelling within the country. We were made welcome by the people of Xi'an and I thoroughly recommend this city for a destination. Thank you to China Travel and to Lily for a very special day.Collapse
  • Herent_collet
    May 9, 2020
    if you are looking for an agency to arrange your domestic Chinese tours, look no further!
    We have called upon Travel China Guide to book some bespoke domestic tours, train tickets, cruise tickets and air tickets.
    Their service has been truly perfect: flexible, friendly, fast communication and all at a good rate.
    Unfortunately we had to cancel our entire trip due to the Corona outbreak but here again, the agency has been very fast and co-operative to refund all our bookings whilst remaining their good service and fast response time.
    We hope to be booking our trip ...Full Text
    We have called upon Travel China Guide to book some bespoke domestic tours, train tickets, cruise tickets and air tickets.
    Their service has been truly perfect: flexible, friendly, fast communication and all at a good rate.
    Unfortunately we had to cancel our entire trip due to the Corona outbreak but here again, the agency has been very fast and co-operative to refund all our bookings whilst remaining their good service and fast response time.
    We hope to be booking our trip again in the near future and will surely call upon Travel China Guide again to handle our domestic tickets and tours.Collapse
  • Gary1965
    Jan 24, 2020
    12 Day Private Tour - Beijing-Pingyao-Xi’an-Harbin-Shanghai
    We have just completed a 12 day private tour booked through Emily at Travel China Guide.
    From the very start Emily was always very responsive to my endless questions and changes so that we could get the experience that we wanted to have. Thanks Emily for your professional service!
    Our tour started with 2 days in Beijing where we visited the Summer Palace, Temple of Heaven, Forbidden City, Hutongs and the Great Wall at Mutianyu - with a beautiful sprinkling of snow. Yes it was cold ...Full Text
    We have just completed a 12 day private tour booked through Emily at Travel China Guide.
    From the very start Emily was always very responsive to my endless questions and changes so that we could get the experience that we wanted to have. Thanks Emily for your professional service!
    Our tour started with 2 days in Beijing where we visited the Summer Palace, Temple of Heaven, Forbidden City, Hutongs and the Great Wall at Mutianyu - with a beautiful sprinkling of snow. Yes it was cold but nothing a few layers of clothes didn’t fix and there were no crowds. Almost had the place to ourselves - it was fantastic to finally visit.
    We then traveled by high speed train, after our guide assisted us through the checking in process, onto Pingyao. What a beautiful place! It was like stepping back in history. We stayed at a gorgeous hotel - the Yide Hotel, we had a courtyard to ourselves. Everyone was so lovely.
    We thoroughly enjoyed our time in this pretty place.
    Next we traveled to Xi’an and had the pleasure of visiting the Terra-cotta Warriors, City Wall and the Big Wild Goose pagoda. Another city full of ancient history and wonders.
    Following Xi’an we flew to Harbin and visited the exquisite Ice and Snow festival, Sun Island Snow sculptors, the Zhaolin Ice Lanterns as well as the amusement park on the Songhua river - a lot of laughs were had! We have waited a long time for an opportunity to visit the Ice and Snow festival and was in total awe of it! Could’ve spent longer here to fully take it all in.
    We then finished our tour with a day in Shanghai.
    Overall we had a wonderful time with very professional and helpful guides. They all ensured our every needs were met, checked us into our hotels, transport and other activities we wanted to go to.
    We will definitely be recommending Travel China Guide and visiting China in Winter! Thanks for a wonderful itinerary and experience!Collapse
  • RMtcr
    Nov 24, 2019
    An excellent tour of Xi'an -3 nights and 4 days in Xi'an
    My wife and I were part of a small group tour with Travel China Guide that included 11 nights/12 days in 4 different cities in China, starting in Beijing, then Xi'an, followed by Guilin and finally Shanghai.
    We had 3 nights and 2 full days in Xi'an where our guide was Lily, an experienced veteran guide with Travel China Guide. Lily was heads and shoulders above a typical guide, taking excellent care of us from our afternoon arrival in Xi'an airport (day 1 of our 4 days in Xi'an) to our...Full Text
    My wife and I were part of a small group tour with Travel China Guide that included 11 nights/12 days in 4 different cities in China, starting in Beijing, then Xi'an, followed by Guilin and finally Shanghai.
    We had 3 nights and 2 full days in Xi'an where our guide was Lily, an experienced veteran guide with Travel China Guide. Lily was heads and shoulders above a typical guide, taking excellent care of us from our afternoon arrival in Xi'an airport (day 1 of our 4 days in Xi'an) to our departure flight on the 4th day morning to Guilin, out of Xi'an airport.
    We were accommodated in the Sheraton Hotel in Xi'an. Over the next two days and nights, Lily took us on tours to the Terracotta Warriors (Terracotta Army), Small Wild Goose Pagoda, Xi'an Museum, the City Wall Park and the Great Mosque in Xi'an. Taichi lessons in the City Wall Park and the Caligraphy class near the Pagoda were unforgettable experiences! We also had great lunches and dinners on these days, and Lily took great care of all of our dietary needs, including those of a couple of vegetarians, ensuring the vegetarians got a great selection of meals in the restaurant in Muslim Quarters as well as the wonderful opportunity we had when visiting a traditional family to have lunch with the family.
    Lily gave us an excellent overview of the history of Xi'an and the various dynasties - specifically Tang and Ming - and the details behind the various monuments and museums we visited.
    I'd say that Lily was the best guide ever I had in all my years of traveling in different parts of the world. Thanks to Lily, we had an upgraded flight (from economy to first class/front cabin) out of Xi'an to Guilin!
    I also recommend Travel China Guide to anyone who wants to have a great travel experience in China (espcially, any first time visitor to China- I was one)!Collapse
Read all reviews on TripAdvisor (2466)
Traveler Overview 5.0  Based on 2679 traveler reviews
  • Ivett V
    Oct 18, 2020
    Weekend with my husband in Beijing
    We are so lucky to visit Beijing with our guide, Rocky. The 2 days were full with nice places and he told a lot of interesting stories about them. We got a little closer to know the Chinese history, in this way was much more better then only reading about them from the web or books. He helped us to choose restaurant to eat, made our staying in the big city more comfortable. An extra point: he took beautiful pictures with his camera of the places and us. This memories are much more precious than a bunch of selfie!
  • Dileepan
    Jun 13, 2020
    Review on a cancelled trip
    This review is based on my experience in interacting with Travel China Guide Tours and specifically the Travel Consultant, Emily Xin. We unfortunately had to cancel the tour scheduled during the upcoming summer vacation in July due to the ongoing cross border travel restrictions due to the global COVID-19 pandemic. However the professional service and responses received, starting from the initial exploratory emails back in January to the immediate refund of 100% of the advance payment upon the cancellation of the tour, exceeded expectations. Looking forward to rearranging this trip next year!
  • Alfredo Eloy T
    May 10, 2020
    I will go to China.
    If you read my title maybe you think "Why do you review if you did not go to China?"
    The answer is that I want to acknowledge the entire process of planning and canceling our trip due to the pandemic. I contacted Travel China Guide Tours on October maybe November 2019. I was lucky that my travel consultant was Lexi, a very professional, friendly and always ready to help young woman. All my questions and interests were answered within 24 hours. Incredible thing when we live on the other...Full Text
    If you read my title maybe you think "Why do you review if you did not go to China?"
    The answer is that I want to acknowledge the entire process of planning and canceling our trip due to the pandemic. I contacted Travel China Guide Tours on October maybe November 2019. I was lucky that my travel consultant was Lexi, a very professional, friendly and always ready to help young woman. All my questions and interests were answered within 24 hours. Incredible thing when we live on the other side of the globe. When our itinerary was excellent and we deposited 33% of the total cost, the Corona Virus emergency appeared.The company was at all times concerned about our trip and when we decided that we were unable to go due to this worldwide emergency, the tour was canceled and we were reimbursed with 100% of our deposit. Only a prestigious company is capable of serving its clients the way we were treated. I highly recommend Travel China Guide Tours and Lexi Yang their Travel Consultant. And I end by saying: I will go to China.Collapse
  • AmyFVolk
    May 9, 2020
    Cancelled due to Coronavirus but positive experience, nonetheless.
    We had business that was bringing us to, of all places, Wuhan, so we decided to bring our 16 year old and tour Beijing and Shanghai as well.
    I had no idea where to begin to find a tour company we could trust but I happened across Travel China Guide. Their mini group tour sounded perfect. We asked our business contacts to check the company out and they said they were legitimate. Emily answered questions promptly, given the 12 hour time difference. She was excellent to work with and we...Full Text
    We had business that was bringing us to, of all places, Wuhan, so we decided to bring our 16 year old and tour Beijing and Shanghai as well.
    I had no idea where to begin to find a tour company we could trust but I happened across Travel China Guide. Their mini group tour sounded perfect. We asked our business contacts to check the company out and they said they were legitimate. Emily answered questions promptly, given the 12 hour time difference. She was excellent to work with and we got very excited as our trip drew near.
    Unfortunately, the COVID-19 pandemic struck and we had to cancel our tour just a few weeks after wiring the entire balance due to China. To be honest, I wondered if we would ever see our refund, but Emily came through. Once again, her communication was excellent.
    We truly hope to make it to China at some point in the future and I will not hesitate to book a tour with China Tour Guide again.Collapse
  • Sergio B
    May 9, 2020
    Thank you Guys
    We had a complete itinerary Plan for our vacation trip to China.
    Unexpectedly the COVID19 showed off and all airlines and hotels started to doubt and our Plans did become uncertain and risky.
    Your Company was the first one in attend our solicitude and make a full refund, we really appreciate your warmth words and your prompt refund.
    No doubt is left in our minds to choose again a serious Company like yours as our first-hand experiences to discover in our next year travel to China.
Read all reviews on TripAdvisor (2679)
Traveler Overview  Based on 375 traveler reviews
  • Bob V.
    2 reviews
    Jan 06, 2020
    Excellent trip with Travel China Guide
    Great experience! Guides were very knowledgeable, friendly and were outstanding communicators. Itinerary was followed expertly. Tour was well organized with a variety of experiences and attractions. One highlight was the home-cooked lunch in a Chinese family's apartment. Very nice lady and a fabulous cook! Other experiences, choice of hotels and restaurants were all first rate. A couple that I wasn't too excited about in advance turned out to be fun and informative beating my expectations. My tour was a great way to learn about China's past and present! Very pleased with my trip!
  • Alan Stranex
    1 review
    Nov 19, 2019
    Our Travel China Guide Tour was really great
    Our trip was really great. Our experience before, during and even after the trip was most satisfying. Communication of all we wanted know such as itinerary, other internal travel and even electric fittings was efficiently handled. We were greeted on arrival at the airport and helped to secure our bullet train option to get back to Beijing from Xián. We found our two guides helpful and prepared to do extra (even wrote out some helpful Chinese for us) and were patient with our varied tour group....Full Text
    Our trip was really great. Our experience before, during and even after the trip was most satisfying. Communication of all we wanted know such as itinerary, other internal travel and even electric fittings was efficiently handled. We were greeted on arrival at the airport and helped to secure our bullet train option to get back to Beijing from Xián. We found our two guides helpful and prepared to do extra (even wrote out some helpful Chinese for us) and were patient with our varied tour group. We were very comfortable with our dining and accommodation. The tour buses were comfortable and the drivers unintrusive. There were some surprises including the chair lift to the Great Wall and the Kung Fu Show. A nice "surprise" in Xián was the Tang dynasty music and dance show after a dumpling meal! Tai Chi and other activities in the City Wall Park were wonderful. I'll have to go back as I didn't quite master the use of chopsticks but we foreigners were usually provided with forks. When it came time to say Goodbye we were taken to a convenient spot for transport to the train station. Thank you Travel China Guide Tours for everything.
    PS Our Guides even e mailed us some special photos after the trip.Collapse
  • Simarjot
    1 review
    Nov 06, 2019
    Excellent Time in Beijing
    Booking with Travel China Guide Tours was fantastic. I learned about the city beforehand through their website, and was interested in the various tours they offered. Our consultant, Emily, made it very easy and comforting to book a day trip during our short stay in Beijing. Our tour guide, Kitty, was very helpful in guiding us through Beijing. She picked us up straight from the hotel, took us to the Tiananmen Square, Forbidden City, the Olympic Park, and the Mutianyu Great Wall, all the while...Full Text
    Booking with Travel China Guide Tours was fantastic. I learned about the city beforehand through their website, and was interested in the various tours they offered. Our consultant, Emily, made it very easy and comforting to book a day trip during our short stay in Beijing. Our tour guide, Kitty, was very helpful in guiding us through Beijing. She picked us up straight from the hotel, took us to the Tiananmen Square, Forbidden City, the Olympic Park, and the Mutianyu Great Wall, all the while explaining the wonderful sights we were seeing. We definitely couldn't have done it ourselves! I would absolutely book with them for another tour China tour. Thank you once again Emily and Kitty from Travel China Guide Tours!Collapse
  • Jan Murphy
    1 review
    Oct 24, 2019
    A great holiday experience in China
    This was our first experience holidaying in Asia and Travel China Guide Tours was there for us every step of the way. Right for the start the holiday was tailor made for us and we had the same rep helping us along the way, she was extremely helpful, replying to any questions or queries we had almost immediately, which was most impressive taking into account the time difference between England and China. The holiday lived up to our expectations and probably exceeded them, I was quite nervous...Full Text
    This was our first experience holidaying in Asia and Travel China Guide Tours was there for us every step of the way. Right for the start the holiday was tailor made for us and we had the same rep helping us along the way, she was extremely helpful, replying to any questions or queries we had almost immediately, which was most impressive taking into account the time difference between England and China. The holiday lived up to our expectations and probably exceeded them, I was quite nervous visiting this part of the world but going as part of a guided tour was great. The hotels and restaurants were great, the tour guides looked after us well and were all very knowledgeable. I would certainly recommend them and would certainly book with them again.Collapse
  • Tom Glaister
    1 review
    Sep 20, 2019
    Magnificent China tour
    My grandson was studying for a semester at Seoul National university and suggested that we tour for sometime before returning to Canada. I came across Xi'an Marco polo International Travel service Co. Ltd. when exploring the website of CVAC (China Visa application center) in Toronto. As neither of us had travelled in the "Far East" before, had little knowledge of China, and did not speak Mandarin, we thought it sensible to have tour guides from a company familiar with the country I am glad we...Full Text
    My grandson was studying for a semester at Seoul National university and suggested that we tour for sometime before returning to Canada. I came across Xi'an Marco polo International Travel service Co. Ltd. when exploring the website of CVAC (China Visa application center) in Toronto. As neither of us had travelled in the "Far East" before, had little knowledge of China, and did not speak Mandarin, we thought it sensible to have tour guides from a company familiar with the country I am glad we did! Our itinerary was carefully planned, and went fully according to plan. Our tour coordinator, Vera Yu, assisted us with the itinerary, paperwork and documentation for arrival in Beijing, and even arranged to meet us in Xi'an.
    The tour was magnificent,although strenuous for me as a senior,and covered many of the sites and cities we had heard of over the years. Hotels were beyond our expectations, and cheap, from what we experienced in North America. Hotel meals were generally excellent but we preferred to eat in local cafes; this was much cheaper and not at all difficult as most cafes had pictures of their menus posted outside, and staff were always helpful. In fact we were sometimes overwhelmed with how friendly and helpful Chinese people are.
    On the Yangste cruise, where we were the only Westerners, several crew members spoke some English, and the public announcements were often repeated in English or the benefit of non-Mandarin speakers.This cruise was spectacular giving much insight into daily life in China, and culminating in the magnificent 3-Gorges Dam.
    In Shanghai we went on our own with a bus tour of the city, a river cruise, and walking.I must add that I felt safer walking a night in Shanghai than I have felt in many North American cities. The Shanghai Bund (river walk), night lights on the Huangou river, and the Shanghai tower should be on everyone's bucket list.

    I just wish we had more time available!Collapse
Read all reviews on Trustpilot (375)
Traveler Overview  Based on 90 traveler reviews
  • Cathy
    Jun 17, 2019
    Exceptional Tour Company
    We used Travel China Guide for a customised 15 day private tour of China for 4 people, and had the most amazing time.
    This company is exceptional - I was nervous about using a foreign travel company, but once I started corresponding with Emily, everything quickly fell into place - despite me sending about 20 emails over the course of 4-5 months to tweak different parts of our tours. Emily was so organised, the day tours and travel arrangements all worked without a hitch. They will also send...Full Text
    We used Travel China Guide for a customised 15 day private tour of China for 4 people, and had the most amazing time.
    This company is exceptional - I was nervous about using a foreign travel company, but once I started corresponding with Emily, everything quickly fell into place - despite me sending about 20 emails over the course of 4-5 months to tweak different parts of our tours. Emily was so organised, the day tours and travel arrangements all worked without a hitch. They will also send you a letter to assist with your China visas. We used We Chat in China to communicate with the Guides, who were all brilliant.
    No hesitation is recommending this company. (Note they trade as Xi'an Marco Polo International Travel Service).Collapse
  • Greg
    Mar 09, 2019
    Great 14 day China trip including Tibet with TCG
    I can highly recommend TCG. The trip was exactly as advertised and certainly met or expectations. I booked the trip online and our consultant Wendy was very helpful. All of our guides were very knowledgeable and spoke English well. The cost was reasonable and we did not encounter any unexpected fees.
  • Kathy M
    Feb 15, 2019
    Perfect tour to see the best of China
    They were amazing, a truly memorable trip all went to plan with no additional costs. My 8 day China trip was very organised with no problems, we were kept busy sight seeing every day, we stayed in the best hotels, ate the best Chinese food our guide Candy was amazing and very helpful and went beyond her job. Thoroughly recommend Travel China for all your travel. Would love to do another tour with them.
  • Amanda
    Feb 12, 2019
    Exceptional trip run by exceptional people
    We booked a small group tour from Beijing to Xian then Chengdu to Shanghai, and Travel China Guide Tours also arranged extra flights for us to go on to Guangzhou afterwards by ourselves. Everything about the trip was professional and beautifully organised, from our first enquiries by email to the trip itself. We travelled by internal planes and train. The guides in each city were great, the hotels were lovely and all of the meals that were part of the package were exquisite and plentiful and in ...Full Text
    We booked a small group tour from Beijing to Xian then Chengdu to Shanghai, and Travel China Guide Tours also arranged extra flights for us to go on to Guangzhou afterwards by ourselves. Everything about the trip was professional and beautifully organised, from our first enquiries by email to the trip itself. We travelled by internal planes and train. The guides in each city were great, the hotels were lovely and all of the meals that were part of the package were exquisite and plentiful and in wonderful restaurants (unlike other trips that friends of ours have done through companies based in the UK). A fantastic insight into Chinese culture. We cannot recommend this company highly enough and would love to travel with them again to other areas of China. It far exceeded our expectations.Collapse
  • Denis
    Jan 03, 2019
    Travel China Guide, great experience
    We used the services of TCG twice. One time in 2004 to vist China. And again in 2018 to visit Vietnam. It is a very relliable company. The guides, drivers, hotels, airplanes and visits were excellent. You can choose their package or build your own, which we did. Great service. Especially with Wendy Lee. I will do business again with TCG in the future. Maybe to visit Myanmar.
Read all reviews on Product Review (90)

Endorsement by New York Times

The New York Times Travel Supplement has named Warriortours.com, the predecessor of Agatetravel.com, as a large and reliable travel agency!

Kudos from Worldwide Media

AgateTravel’s parent company, together with its sister website TravelChinaGuide.com, has recommended by many world famous media.