Agate Travel in the Media

Acclaim from Social Travel Platforms

AgateTravel.com has long been appreciated by our customers. Especially TravelChinaGuide.com, our brand in China and Asia tours established in 1998, has made a great success. Hereunder are rave reviews from the most popular social travel websites like Tripadvisor, Trustpilot, and Product Review.

Traveler Overview 5.0  Based on 6,052 traveler reviews
  • sbH27A
    Aug 3, 2020
    Terracotta Soldiers - WOW!
    An amazing day at the Terracotta Soldiers Xi'an. As normal when we travel in China, we used China Travel Guide to book our tickets and arrange our tour. Everything went smoothly from hotel pick up to collecting our tickets. Our guide for the day was Lily. She was extremely knowledgeable on Chinese history and we learnt so much. Lily's English was impeccable and she delivered her information in a most eloquent manner. As a foreigner living in China during these sad, difficult times, do not be...Full Text
    An amazing day at the Terracotta Soldiers Xi'an. As normal when we travel in China, we used China Travel Guide to book our tickets and arrange our tour. Everything went smoothly from hotel pick up to collecting our tickets. Our guide for the day was Lily. She was extremely knowledgeable on Chinese history and we learnt so much. Lily's English was impeccable and she delivered her information in a most eloquent manner. As a foreigner living in China during these sad, difficult times, do not be put off by travelling within the country. We were made welcome by the people of Xi'an and I thoroughly recommend this city for a destination. Thank you to China Travel and to Lily for a very special day.Collapse
  • Dileepan
    Jun 13, 2020
    Review on a cancelled trip
    This review is based on my experience in interacting with Travel China Guide Tours and specifically the Travel Consultant, Emily Xin. We unfortunately had to cancel the tour scheduled during the upcoming summer vacation in July due to the ongoing cross border travel restrictions due to the global COVID-19 pandemic. However the professional service and responses received, starting from the initial exploratory emails back in January to the immediate refund of 100% of the advance payment upon the cancellation of the tour, exceeded expectations. Looking forward to rearranging this trip next year!
  • Alfredo Eloy T
    May 10, 2020
    I will go to China.
    If you read my title maybe you think "Why do you review if you did not go to China?"
    The answer is that I want to acknowledge the entire process of planning and canceling our trip due to the pandemic. I contacted Travel China Guide Tours on October maybe November 2019. I was lucky that my travel consultant was Lexi, a very professional, friendly and always ready to help young woman. All my questions and interests were answered within 24 hours. Incredible thing when we live on the other...Full Text
    If you read my title maybe you think "Why do you review if you did not go to China?"
    The answer is that I want to acknowledge the entire process of planning and canceling our trip due to the pandemic. I contacted Travel China Guide Tours on October maybe November 2019. I was lucky that my travel consultant was Lexi, a very professional, friendly and always ready to help young woman. All my questions and interests were answered within 24 hours. Incredible thing when we live on the other side of the globe. When our itinerary was excellent and we deposited 33% of the total cost, the Corona Virus emergency appeared.The company was at all times concerned about our trip and when we decided that we were unable to go due to this worldwide emergency, the tour was canceled and we were reimbursed with 100% of our deposit. Only a prestigious company is capable of serving its clients the way we were treated. I highly recommend Travel China Guide Tours and Lexi Yang their Travel Consultant. And I end by saying: I will go to China.Collapse
  • AmyFVolk
    May 9, 2020
    Cancelled due to Coronavirus but positive experience, nonetheless.
    We had business that was bringing us to, of all places, Wuhan, so we decided to bring our 16 year old and tour Beijing and Shanghai as well.
    I had no idea where to begin to find a tour company we could trust but I happened across Travel China Guide. Their mini group tour sounded perfect. We asked our business contacts to check the company out and they said they were legitimate. Emily answered questions promptly, given the 12 hour time difference. She was excellent to work with and we...Full Text
    We had business that was bringing us to, of all places, Wuhan, so we decided to bring our 16 year old and tour Beijing and Shanghai as well.
    I had no idea where to begin to find a tour company we could trust but I happened across Travel China Guide. Their mini group tour sounded perfect. We asked our business contacts to check the company out and they said they were legitimate. Emily answered questions promptly, given the 12 hour time difference. She was excellent to work with and we got very excited as our trip drew near.
    Unfortunately, the COVID-19 pandemic struck and we had to cancel our tour just a few weeks after wiring the entire balance due to China. To be honest, I wondered if we would ever see our refund, but Emily came through. Once again, her communication was excellent.
    We truly hope to make it to China at some point in the future and I will not hesitate to book a tour with China Tour Guide again.Collapse
  • Sergio B
    May 9, 2020
    Thank you Guys
    We had a complete itinerary Plan for our vacation trip to China.
    Unexpectedly the COVID19 showed off and all airlines and hotels started to doubt and our Plans did become uncertain and risky.
    Your Company was the first one in attend our solicitude and make a full refund, we really appreciate your warmth words and your prompt refund.
    No doubt is left in our minds to choose again a serious Company like yours as our first-hand experiences to discover in our next year travel to China.
Read all reviews on TripAdvisor (6,052)
Traveler Overview  Based on 375 traveler reviews
  • Bob V.
    2 reviews
    Jan 06, 2020
    Excellent trip with Travel China Guide
    Great experience! Guides were very knowledgeable, friendly and were outstanding communicators. Itinerary was followed expertly. Tour was well organized with a variety of experiences and attractions. One highlight was the home-cooked lunch in a Chinese family's apartment. Very nice lady and a fabulous cook! Other experiences, choice of hotels and restaurants were all first rate. A couple that I wasn't too excited about in advance turned out to be fun and informative beating my expectations. My tour was a great way to learn about China's past and present! Very pleased with my trip!
  • Alan Stranex
    1 review
    Nov 19, 2019
    Our Travel China Guide Tour was really great
    Our trip was really great. Our experience before, during and even after the trip was most satisfying. Communication of all we wanted know such as itinerary, other internal travel and even electric fittings was efficiently handled. We were greeted on arrival at the airport and helped to secure our bullet train option to get back to Beijing from Xián. We found our two guides helpful and prepared to do extra (even wrote out some helpful Chinese for us) and were patient with our varied tour group....Full Text
    Our trip was really great. Our experience before, during and even after the trip was most satisfying. Communication of all we wanted know such as itinerary, other internal travel and even electric fittings was efficiently handled. We were greeted on arrival at the airport and helped to secure our bullet train option to get back to Beijing from Xián. We found our two guides helpful and prepared to do extra (even wrote out some helpful Chinese for us) and were patient with our varied tour group. We were very comfortable with our dining and accommodation. The tour buses were comfortable and the drivers unintrusive. There were some surprises including the chair lift to the Great Wall and the Kung Fu Show. A nice "surprise" in Xián was the Tang dynasty music and dance show after a dumpling meal! Tai Chi and other activities in the City Wall Park were wonderful. I'll have to go back as I didn't quite master the use of chopsticks but we foreigners were usually provided with forks. When it came time to say Goodbye we were taken to a convenient spot for transport to the train station. Thank you Travel China Guide Tours for everything.
    PS Our Guides even e mailed us some special photos after the trip.Collapse
  • Simarjot
    1 review
    Nov 06, 2019
    Excellent Time in Beijing
    Booking with Travel China Guide Tours was fantastic. I learned about the city beforehand through their website, and was interested in the various tours they offered. Our consultant, Emily, made it very easy and comforting to book a day trip during our short stay in Beijing. Our tour guide, Kitty, was very helpful in guiding us through Beijing. She picked us up straight from the hotel, took us to the Tiananmen Square, Forbidden City, the Olympic Park, and the Mutianyu Great Wall, all the while...Full Text
    Booking with Travel China Guide Tours was fantastic. I learned about the city beforehand through their website, and was interested in the various tours they offered. Our consultant, Emily, made it very easy and comforting to book a day trip during our short stay in Beijing. Our tour guide, Kitty, was very helpful in guiding us through Beijing. She picked us up straight from the hotel, took us to the Tiananmen Square, Forbidden City, the Olympic Park, and the Mutianyu Great Wall, all the while explaining the wonderful sights we were seeing. We definitely couldn't have done it ourselves! I would absolutely book with them for another tour China tour. Thank you once again Emily and Kitty from Travel China Guide Tours!Collapse
  • Jan Murphy
    1 review
    Oct 24, 2019
    A great holiday experience in China
    This was our first experience holidaying in Asia and Travel China Guide Tours was there for us every step of the way. Right for the start the holiday was tailor made for us and we had the same rep helping us along the way, she was extremely helpful, replying to any questions or queries we had almost immediately, which was most impressive taking into account the time difference between England and China. The holiday lived up to our expectations and probably exceeded them, I was quite nervous...Full Text
    This was our first experience holidaying in Asia and Travel China Guide Tours was there for us every step of the way. Right for the start the holiday was tailor made for us and we had the same rep helping us along the way, she was extremely helpful, replying to any questions or queries we had almost immediately, which was most impressive taking into account the time difference between England and China. The holiday lived up to our expectations and probably exceeded them, I was quite nervous visiting this part of the world but going as part of a guided tour was great. The hotels and restaurants were great, the tour guides looked after us well and were all very knowledgeable. I would certainly recommend them and would certainly book with them again.Collapse
  • Tom Glaister
    1 review
    Sep 20, 2019
    Magnificent China tour
    My grandson was studying for a semester at Seoul National university and suggested that we tour for sometime before returning to Canada. I came across Xi'an Marco polo International Travel service Co. Ltd. when exploring the website of CVAC (China Visa application center) in Toronto. As neither of us had travelled in the "Far East" before, had little knowledge of China, and did not speak Mandarin, we thought it sensible to have tour guides from a company familiar with the country I am glad we...Full Text
    My grandson was studying for a semester at Seoul National university and suggested that we tour for sometime before returning to Canada. I came across Xi'an Marco polo International Travel service Co. Ltd. when exploring the website of CVAC (China Visa application center) in Toronto. As neither of us had travelled in the "Far East" before, had little knowledge of China, and did not speak Mandarin, we thought it sensible to have tour guides from a company familiar with the country I am glad we did! Our itinerary was carefully planned, and went fully according to plan. Our tour coordinator, Vera Yu, assisted us with the itinerary, paperwork and documentation for arrival in Beijing, and even arranged to meet us in Xi'an.
    The tour was magnificent,although strenuous for me as a senior,and covered many of the sites and cities we had heard of over the years. Hotels were beyond our expectations, and cheap, from what we experienced in North America. Hotel meals were generally excellent but we preferred to eat in local cafes; this was much cheaper and not at all difficult as most cafes had pictures of their menus posted outside, and staff were always helpful. In fact we were sometimes overwhelmed with how friendly and helpful Chinese people are.
    On the Yangste cruise, where we were the only Westerners, several crew members spoke some English, and the public announcements were often repeated in English or the benefit of non-Mandarin speakers.This cruise was spectacular giving much insight into daily life in China, and culminating in the magnificent 3-Gorges Dam.
    In Shanghai we went on our own with a bus tour of the city, a river cruise, and walking.I must add that I felt safer walking a night in Shanghai than I have felt in many North American cities. The Shanghai Bund (river walk), night lights on the Huangou river, and the Shanghai tower should be on everyone's bucket list.

    I just wish we had more time available!Collapse
Read all reviews on Trustpilot (375)
Traveler Overview  Based on 90 traveler reviews
  • Cathy
    Jun 17, 2019
    Exceptional Tour Company
    We used Travel China Guide for a customised 15 day private tour of China for 4 people, and had the most amazing time.
    This company is exceptional - I was nervous about using a foreign travel company, but once I started corresponding with Emily, everything quickly fell into place - despite me sending about 20 emails over the course of 4-5 months to tweak different parts of our tours. Emily was so organised, the day tours and travel arrangements all worked without a hitch. They will also send...Full Text
    We used Travel China Guide for a customised 15 day private tour of China for 4 people, and had the most amazing time.
    This company is exceptional - I was nervous about using a foreign travel company, but once I started corresponding with Emily, everything quickly fell into place - despite me sending about 20 emails over the course of 4-5 months to tweak different parts of our tours. Emily was so organised, the day tours and travel arrangements all worked without a hitch. They will also send you a letter to assist with your China visas. We used We Chat in China to communicate with the Guides, who were all brilliant.
    No hesitation is recommending this company. (Note they trade as Xi'an Marco Polo International Travel Service).Collapse
  • Greg
    Mar 09, 2019
    Great 14 day China trip including Tibet with TCG
    I can highly recommend TCG. The trip was exactly as advertised and certainly met or expectations. I booked the trip online and our consultant Wendy was very helpful. All of our guides were very knowledgeable and spoke English well. The cost was reasonable and we did not encounter any unexpected fees.
  • Kathy M
    Feb 15, 2019
    Perfect tour to see the best of China
    They were amazing, a truly memorable trip all went to plan with no additional costs. My 8 day China trip was very organised with no problems, we were kept busy sight seeing every day, we stayed in the best hotels, ate the best Chinese food our guide Candy was amazing and very helpful and went beyond her job. Thoroughly recommend Travel China for all your travel. Would love to do another tour with them.
  • Amanda
    Feb 12, 2019
    Exceptional trip run by exceptional people
    We booked a small group tour from Beijing to Xian then Chengdu to Shanghai, and Travel China Guide Tours also arranged extra flights for us to go on to Guangzhou afterwards by ourselves. Everything about the trip was professional and beautifully organised, from our first enquiries by email to the trip itself. We travelled by internal planes and train. The guides in each city were great, the hotels were lovely and all of the meals that were part of the package were exquisite and plentiful and in ...Full Text
    We booked a small group tour from Beijing to Xian then Chengdu to Shanghai, and Travel China Guide Tours also arranged extra flights for us to go on to Guangzhou afterwards by ourselves. Everything about the trip was professional and beautifully organised, from our first enquiries by email to the trip itself. We travelled by internal planes and train. The guides in each city were great, the hotels were lovely and all of the meals that were part of the package were exquisite and plentiful and in wonderful restaurants (unlike other trips that friends of ours have done through companies based in the UK). A fantastic insight into Chinese culture. We cannot recommend this company highly enough and would love to travel with them again to other areas of China. It far exceeded our expectations.Collapse
  • Denis
    Jan 03, 2019
    Travel China Guide, great experience
    We used the services of TCG twice. One time in 2004 to vist China. And again in 2018 to visit Vietnam. It is a very relliable company. The guides, drivers, hotels, airplanes and visits were excellent. You can choose their package or build your own, which we did. Great service. Especially with Wendy Lee. I will do business again with TCG in the future. Maybe to visit Myanmar.
Read all reviews on Product Review (90)

Endorsement by New York Times

The New York Times Travel Supplement has named Warriortours.com, the predecessor of Agatetravel.com, as a large and reliable travel agency!

Kudos from Worldwide Media

AgateTravel’s parent company, together with its sister website TravelChinaGuide.com, has recommended by many world famous media.