This tour was absolutely stunning in every way, from the guides that were provided to the transportation that was organized to the accommodations that were chosen. We traveled all over the country and were not disappointed by a single aspect of anything that had been arranged for us. And we could have never done it ourselves. I can't recommend this tour highly enough and Wendy and AgateTravel were an absolute joy to work with, honest and kind and communicative and highly reliable. If you're going to Bhutan, go this way!

Our guide Enrique and driver Riccardo we’re both very accomodating and provided great support making our trip stress free. At every stop Enrique checked accomodation, explained breakfast, meals and checked the room. His knowledge of each site and the historical context of significant events was exceptional. We would highly recommend this trip with this guide and driver

My son and I travelled to Japan in January 2023 for 10 days. I spent many hours beforehand discussing an itinerary with Emily Xin, the travel Consultant of Agate Travel, combining private one day tours with free time in between. She was very patient in trying to accommodate my requested activities and provided excellent practical advice, fine tuning the trip in the process. We ended up going to Tokyo, Nagano, Tokoname, Kyoto and Osaka. In Tokyo we did a group tour with Sunrise Tours, the highlight being the private Tea Ceremony experience. Our private one day tour of the pottery town of Tokoname was really insightful, our guide's excellent English and in-dept knowledge contributing to a really memorable experience. We spent two days in Kyoto and Osaka on guided one day tours and enjoyed it thoroughly. Overall the hotel accommodation was fantastic everywhere, the train bookings were spot on, and the whole tour worked like clockwork. I can highly recommend Agate travel to plan an unforgettable trip to Japan.

As long time clients of Agate Travel, we put our trust in them once more for an 8 day customized privately guided tour of Morocco. It is the best decision we made.

From the beginning our trip coordinator, Emily Xin, did an excellent job in customizing one of their standard itineraries for our family group of 5. All emails were answered in timely manner and questions and requests were answered promptly by Emily Xin. She worked closely with Agate’s local Moroccan partner to ensure all activities and reservations went down smoothly. Their local partner is the best we could have hoped for and was monitoring the whole trip from the beginning to the end to ensure we were enjoying our stay.

Our driver Mehdi, felt like an old friend driving us around to get to know his country. Since he is fluent in many languages, he spoke to us in our native Spanish which we greatly appreciated. He is an exceptional human being and hope many future customers of Agate’s Morocco tours have Mehdi as their driver. The local guides were great. Both Hassan and Mohamed were very knowledgeable of the places we visited and enjoyed sharing their culture. Both in the medinas in Fez and Marrakesh, our local guides had us experience delicious street food, high quality shops, and learning about local arts and crafts.

One of the highlights of our trip was riding camels into the Sahara Desert. We felt safe with our local Berber (Amazir) guide and enjoyed the camp very much. Food at the camp was delicious and the evening drums and music around the camp fire was an awesome experience. A word of warning is that during winter months the Merzouga portion of the Sahara is very cold even during the day time. Bring proper winter clothing and tents have no heating, but compensate with extra heavy winter blankets. Watching both the sunset and sunrise in the Sahara is an experience to always remember.

Thank you again Emily Xin, Said, Mehdi, Hassan, and Mohamed for such a wonderful trip to Morocco. This is a country I will most certainly visit again, and will not think twice to book again with Agate travel.

I'd hv a special mention for Ms Wendy Lee, the Agate Coordinator..For 3months, she took care of all our indents, responded even of wkends.

The Tour experience was great(exceeded expectations)/ Buenos Aires, Ushuaia, ElCalafate & Iguazu..

They give you flexibility to book your flights, hotels etc.. Tour partners at all places were professional & experienced ones, proficient in English. I'd mention very knowledgeable guides ,esp Ms Andrea Zunino (TripSAm)at BAires,Sylvana (Latitud,Ushuaia),Guillermo(Iguazu/LaMabza). Of course, Travelers wd seek prior info on Name,Mb No of pickUp guides/Drivers, I'd mention about courteous & very punctual drivers Mr Fabio(BsAires), Frederick(Ushuaia), Nilo(Iguazu). At end, Ms Clementina & Mateo of Agate BsAs office coordinated well. .
I'd recommend whole heartedly & would love to avail of their services again.

We’ve recently got back home to Australia, after taking the Tourradar 10-Day Turkey Highlights with Troy & Gallipoli, and we have to say that we had an awesome time with this tour. Mr Serkan Demircan was the local organiser responsible for making sure our Turkish tour ran smoothly, and I must say that it did. He did a splendid job in making sure everything went well and we had a terrific time. He was very attentive and just about every day he would contact me through WhatsApp and ask us how our day went. I have nothing but praise for the guides he organised for our tour (Erdem, Sabiha, and Sevda). They were all awesome, friendly, knowledgeable, and made the difference between an outstanding trip and an average one. They really looked after us well. All the accommodation we stayed at were nice 4 start hotels, our nicest stay was at the Charisma Hotel at Kusadasi, lovely location and facilities (omg their dessert section in the buffet was unbelievable!). The most central location was the Arden City Hotel in Istanbul, about 250 mts away from the Hagia Sophia Mosque and Topkapi Palace. So central… The most interesting one would have to be the Kayakapi Premium Caves Hotel at Cappadocia, the hotel suites are caves on a side of a mountain with a courtyard outside your front door, the facilities were very good. We thoroughly enjoyed Turkey (Turkiye), the countryside and the people we encountered were all lovely and we had a great time with lots of wonderful memories. Very glad we took this tour.

A really good tour! The team were so helpful organising extra days after the tour for us to explore on our own and everything was well organised and laid out for us. The team also were flexible around our requirements (changing days to suit our slightly different schedule and such like!) Our tour guide in Osaka was particularly amazing - we would highly recommend Yoshi as she had a really friendly aura and knew a lot about the cities we visited and offered cultural and historical context. Our guide in Tokyo was lovely and helped guide us around the city, although we did spend what felt like a very long time just on trains getting around the city and figuring out what trains to take. The day in Fuji was cloudy but would have been perfect otherwise. Thanks for a great trip :) Japan is beautiful and we will for sure be returning to explore more!!

We had a fantastic time in Madagascar. It’s a fascinating place to visit…. Not just for lemurs, though they are adorable both close-up (at Palmarium and Lemur Island) and on day and night ‘safari’ to find them in their truly natural habitat, where they are harder to see but you feel that you are experiencing them in the wild. We saw about 12 different species from the biggest (Indri) to the smallest (mouse lemur). The ones you see depend on the areas you choose. The east side (drive from ‘Tana) proved best for lemurs. The west side (fly from Tana) also had good lemur experiences…. on safari. The west was also an eye-opening cultural experience, seeing and meeting the friendly Madagascan people in their challenging environment. We had no problems with theft or hassle. The scenic sites made the west side trip, notably the Tsingies and also the baobabs. On the organisation, Agate Travel planned, organised and supervised the trip very well. Questions beforehand were answered overnight. The two pairs of guides/drivers were absolutely excellent. In the east, Fafa and Niner were top class despite the tricky roads and traffic. In the west, Martin and Hari ran everything equally well. Both guides (Fafa and Martin) were extremely personable, knowledgeable and strong in English, and they sorted any issues seamlessly. The 2 drivers were professional and kept us safe in demanding conditions. Things ran well to time. Ask for them!! The local guides they selected were also extremely good without exception- all speaking decent English. We met some independent travellers who were managing alone, but as experienced travellers ourselves, we felt that it was a place where the advantages of tour guides were significant and we were glad we didn’t try DIY. By booking fairly close to time, we were unable to get one internal flight arranged which necessitated a two day road trip…. But this had some benefits of seeing more of the country. Long car trips are a necessary evil for holidaying in Madagascar…. if you want to see multiple locations, which I recommend. The 4x4 was comfortable and up to the job. (We we’re just 2 plus the guide and the driver.) On the admin, the accommodation was 3* as advertised and was universally well-chosen. The actual standard varies as some is of necessity lodge-style and some is hotel. Our only gripe was that the Kiridi lodge, where there was really no other option, was a bit run-down and could improve itself… and we had most of one day there. Generally the food was decent enough. Choice isn’t massive but it was generally wholesome. They select local restaurants for lunch that are suitable for tourists. If you’re of a sensitive disposition, you might plan to carry your own lunch meals? Also, you’ll be well away from any medical cover so take your own tummy medicine. Living costs are cheap. We changed $100per day into local currency at the airport and this covered lunches, dinners, drinks, souvenirs and tips… well, nearly anyway…. Depending on your outlay on the last two. We didn’t try exchanging at hotels, or paying in dollars/euros or paying by card. Try to get some smaller notes than the wad of 20000s (approx ~$5) you’ll get at the exchange. Otherwise tipping gets expensive! It would be nice if the travel company offered a ‘small change’ pack for purchase on arrival to overcome this problem. We found that Agate were good at being flexible in tuning the trip to our timings and desires. I noted that many companies were limited in dates offered, while Agate offered considerable variability. However, I would say that they were responsive rather than proactive when it came to information about the trip and Madagascar once we had confirmed. They answered all my questions but I felt a lot of them were obvious questions and could have been covered in an info sheet at the start. Overall, it was a great experience; well-delivered by the company and their people on the ground. Madagascar is a wonderful destination for many reasons - but it’s big, so you spend a lot of time travelling. It was well worth it.

Fabulous trip in Cambodia. Mr Chet and Mr San were both excellent knowledgeable guides. Our itinerary was great and accommodation was all very good.

We did a 9 day Ecuador tour with our tour guide, Ivan F. The tour exceeded our expectations. Ivan was extremely knowledgeable about Ecuador. We started in Quito, then the Otavalo Market, Cotopaxi National Park, Banos, Cuenca and Guayaquil. We loved the places we went and left with amazing memories.

Organization was very good Our guide was knowledgeable, always on time, very accommodating and befriended us. Car was comfortable and the guide, Raymond, drove carefully. Accommodation was comfortable and in convenient areas. Jungle trek was challenging. Would recommend the trip to anyone.

We had a great time in mongolia with a great driver and tour guide! Mongolia is an absolute stunner!

it was eye opening where we get to see the nature and wild animals so close to us. The guide and driver are really awesome. I am a city girl who first time join this Mongolia Tour, thus I may have a lot of request when i reach Mongolia. Like food i wish to have and also requesting camps that comes with attached toilet. Our guide Billy really had tried his best to accomplish what my request for me. Really appreciate his effort.

Guide: Bam was a great guide, friendly and knowledgeable. Had good recommendations on the food and treats we should try. Attractions: Of course there were temples on the itinery and the ones we went to were definitely worth our time for the artwork and/or scenic views (White temple is a must-see). Also a fun boat ride along the Mekong seeing Laos and Myanmar. Lodging: Really nice resorts for both cities: The Rim Resort Chiang Mai on the west side of the Old City (inside the moat) and the Legend Chiang Rai right along the River Kok. Both are a bit far from the night market but it's a cheap cab/tuk tuk ride or a decent walk to walk off the meal. Meals: dinners weren't included but that's actually a positive because it gave us the opportunity to venture out to the local night markets where all the tourists went about.

My experience with this company has been EXCELLENT! Starting with my travel coordinator, Emily Xin, she did an excellent job and addressed every question or concern immediately. With our private trip, she had numerous suggestions of how to adjust the itinerary to meet our requirements. She is a professional. As for the time in the country, I was continually amazed at the quality of the sightseeing and guides. The guides were always early for our scheduled tours so there was no waiting for them to arrive.

I was most impressed by guide and driver in Sucre. The guide Elvira, was especially good and she interacted with us as if she was a longtime acquaintance. The driver Nick, wow, kudos to his driving and keeping us safe! He didn't say much but he always greeted us with a warm smile, and a few times we were able to make him laugh with my husband's snoring. haha! The hotels were great except for the Ecolodge La Estancia. It kind of let us down.

All in all, I want to THANK YOU for the wonderful job you did. We had a great family vacation in Bolivia and would recommend your service to our friends.

I chose agatetravel because my best friend Amy recommended this company to me. From the first contact for our 9 days trip to Brazil the replies have been almost immediate and very informative. I was extremely happy with the whole trip from start to end. Hotels were excellent, tours well organized and informative and the food at the special restaurants was delicious (very pleasantly surprised). I like the idea of changing guides at each location as it adds local expertise, different personalities and different insights to the journey. All guides were exceptional especially Liz in Iguazu - she was warm, bubbly and lots of fun. Arthur in Salvador was also very helpful. He took us to a local restaurant. It was quite to our taste, both in terms of atmosphere and food. It was a good memory for both my husband and I.

We were lucky the weather was good when we stayed there and we enjoyed the tour very much. The Christ the Redeemer Statue on top of the mountain was the highlight. Even though I knew it was huge, I was still shocked when seeing it. I strongly recommend this company for their efficiency and absolutely wonderful tour.

Due to the restrictions from the Japanese government, we could only travel in Japan with a travel agency. We googled and luckily found agatetravel. The booking process was simple and the replies to e-mails prompt.

We had a 9 days tour to Tokyo, Mt. Fuji, Kyoto, Nara, Osaka. I like Kyoto the most. The shrines and temples there reminded me of scenes from anime and I was excited about it. Our guide Mika was really helpful. Her command of English was outstanding and her smiles beautiful. We took public transports for the entire trip and she arranged everything well and took care of all the details. She has become a friend of us and we will miss her.

As we all love Japanese anime very much, we specially left half day to visit the theme mall and I bought a lot of garage kits. This made me high!